Fulfillment Policy

1. Booking Confirmation

• Bookings are confirmed upon successful payment and will be accessible in the user’s account on the website.
• Users can view their booking details, including court location, date, time, and duration, under the "My Bookings" section.

2. Payment Policy

Court Bookings:

• Full payment is required at the time of booking, which can be made using online credits or other payment methods.
• Payments are non-refundable.

Membership Plans:

• Membership plans are sold as one-time purchases.
• Membership purchases are non-refundable.
• Each membership plan includes a specified amount of online credit that is added to the user’s account upon successful payment.
• Users can view their online credit balance under the "Membership" section of their account.

3. Membership Benefits

Membership plans may include benefits such as:

• Online credits for court bookings or other services.
• Priority booking access.
• Exclusive member-only perks and events.

The specific benefits and in-app credit amount of each plan are detailed during the purchase process.