Refund Policy

Refund Policy for Court Bookings

Reservations

• Courts must be booked in advance through our website or other authorized booking platforms.
• Full payment is required at the time of booking to secure your reservation.
• All bookings are subject to availability and confirmation.

Cancellations

• Non-Refundable Cancellations: All cancellations made will not be refunded.

No-Shows

• If the user fails to arrive within 15 minutes of the reserved time, the booking will be considered forfeited, and no refund will be issued.
• Late arrivals will not be accommodated by extending the booking duration.

Rescheduling

• Please note that rescheduling is not permitted. Please review and confirm all booking details before making payment, as all payments are final and non-refundable.

Weather and Unforeseen Circumstances

• In the event of adverse weather conditions or other unforeseen circumstances that make court usage unsafe or impractical, Pickle Sky may issue a refund or allow a reschedule at no extra charge. This decision is at the sole discretion of management.

Note: Pickle Sky reserves the right to deny entry or cancel reservations for customers who fail to adhere to our rules and regulations.

Online Credit

• Non-Refundable: Online credits cannot be exchanged for cash or transferred to another account.
• Usage Limitations: Online credits are valid only for purchases made directly on the Pickle Sky website. They cannot be applied to third-party platforms or services.
• Expiration: Online credits must be used within 12 months of issuance unless otherwise specified.

Contact Us

For all refund or return inquiries, please contact us through the following methods:

• Email: picklesky2024@gmail.com
• Phone: +60 18-258 8151
• Address: No.5, Jalan 51/203A, Kawasan Perindustrian Tiong Nam, Seksyen 51, 46050 Petaling Jaya.

We aim to respond to all inquiries within 2 business days.

Additional Terms

• Pickle Sky reserves the right to amend this refund policy at any time without prior notice.