Privacy Policy

This Privacy Policy incorporates compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA):

Privacy Policy Effective Date: 12 December 2024

Pickle Sky (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA).

1. Collection of Personal Data

We collect personal data to provide our services effectively. The types of personal data we may collect include:

  • Full name
  • Contact details (email address, phone number)
  • Billing and payment information
  • Booking details (e.g., date, time, court preferences)
  • Account details (if registration is required)
  • Feedback or inquiries

Additionally, non-personal data such as browser type, IP address, and website usage data may be collected for analytical purposes.

2. Purpose of Collecting Personal Data

Your personal data may be used for the following purposes:

  • To process court bookings and manage your account
  • To respond to inquiries and provide customer support
  • To send updates, promotional offers, or service notifications
  • To improve our website and services
  • To comply with legal and regulatory requirements

3. Disclosure of Personal Data

We will not disclose your personal data to third parties unless: You have given explicit consent It is required to fulfill the services you requested (e.g., payment processors or IT service providers) It is required by law or regulatory authorities

4. Storage and Retention of Data

We store your personal data securely and retain it only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights Under the PDPA

Under Malaysia’s PDPA, you have the right to: Access your personal data and request corrections if inaccurate Withdraw your consent for certain uses of your data Restrict processing of your data for direct marketing purposes

To exercise these rights, please contact us at picklesky2024@gmail.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies help us remember your preferences and improve our services. You can manage your cookie preferences through your browser settings.

7. Security Measures

We implement appropriate measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no security system is foolproof, and we cannot guarantee complete security.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Children’s Privacy

Our services include for individuals under the age of 18 subject to parental guidance.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: picklesky2024@gmail.com
  • Phone: +60 18-258 8151
  • Address: No.5, Jalan 51/203A, Kawasan Perindustrian Tiong Nam, Seksyen 51, 46050 Petaling Jaya.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.